Privacy Policy
Learn how we protect and use your personal information
Last Updated: 2025
Kalify is published by Tree Digital Factory
Publisher Information
Tree Digital Factory
SAS with capital of €23,584
Registered Office: 76 Route de la Demi-Lune, 92800 Puteaux, France
Company Registration: RCS Nanterre 524 314 846
Phone: +33 (0) 1 84 17 44 95
Publication Director: Philippe Lourenço
Hosting Provider
OVH SAS
2, rue Kellermann, 59100 Roubaix, France
What Data We Collect
Account Information
- Name and email address
- Organization name
- Account creation date
- User role and permissions
Prospect Data (When You Import)
- Prospect names and contact information
- Phone numbers and email addresses
- Custom field information you define
- Source information and qualification status
Communication Data
- SMS and email message content
- Facebook Messenger conversations
- AI agent interactions and responses
- Message timestamps and delivery status
How We Use Your Data
Primary Purpose
Kalify processes data to provide AI-powered lead qualification services.
Core Services
- AI-powered lead qualification and scoring
- Automated SMS, email, and Facebook messaging
- Campaign management and automation
- Prospect database management
- Follow-up scheduling and reminders
- Team collaboration and notifications
AI Processing
We use OpenAI's services to:
- Generate personalized responses to prospects
- Analyze conversation content for qualification
- Extract and update prospect information
- Determine conversation next steps
Your Rights Under GDPR
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate information
Right to Erasure
Request deletion of your data
Right to Portability
Export your data in a standard format
Right to Object
Object to certain data processing
Right to Restrict
Limit how we process your data
Contact for Data Requests
Email: [email protected]
You may also file a complaint with the CNIL (French Data Protection Authority)
Cookies & Tracking
Cookie Usage
Kalify uses cookies to enhance user experience, maintain sessions, and analyze platform usage.
Types of Cookies We Use
Essential Cookies
Required for login, session management, and core platform functionality
Analytics Cookies
Help us understand platform usage and improve user experience
Preference Cookies
Remember your settings, language, and interface preferences
Cookie Management
- You can manage cookies through your browser settings
- Disabling essential cookies may affect platform functionality
- We respect Do Not Track preferences where possible
- Contact us for specific cookie deletion requests
Data Retention & Deletion
How Long We Keep Your Data
- Account data: For as long as your account remains active
- Prospect data: Until you delete prospects or close your account
- Message history: Retained to provide service continuity
- Billing data: Retained as required by law (typically 7 years)
Your Deletion Rights
Self-Service Options
- Delete individual prospects and their data
- Remove custom fields and configurations
- Delete your entire account (Settings → Profile)
What Gets Deleted
- Your personal account information
- Prospect contact data and conversations
- Campaign data and message sequences
- Custom integrations and settings
Important Notes
- Deletion is permanent and cannot be undone
- Organization owners must remove team members before account deletion
- Some data may be retained for legal compliance
- Unsubscribed contacts are immediately removed from all campaigns
Data Deletion Instructions
Individual Users:
- Specific data: Navigate to Prospects → Select → Delete
- Complete account: Settings → Profile → Delete Account
Organizations:
- Remove all team members from organization
- Delete owner account to remove all organizational data
Assistance: Contact [email protected]
Questions About Your Data?
We're committed to transparency. Contact us with any questions about how we handle your data.